A WhatsApp AI agent that answers, reminds and qualifies
Your EmpleIAdo replies to every WhatsApp message in under a second, sends reminders and confirmations, and hands your team only the conversations worth their time, with the details already in your CRM.
Your customers are on WhatsApp, but answering it by hand doesn't scale
Questions arrive at night, on weekends or during your busiest hours, and they sit there until someone is free to reply.
Opening hours, prices, availability, how to book… Your team spends hours repeating answers instead of closing sales.
Without timely reminders and confirmations, you get more no-shows, empty slots and last-minute cancellations.
It's hard to tell which conversations have real potential and which just want information, so every chat gets the same effort.
Dates, budgets and group sizes get lost in the chat history, and someone has to copy them into the CRM by hand.
The result:
A team swamped by repetitive work
Opportunities that go cold before you reply
Growing means hiring more staff
An EmpleIAdo that runs your WhatsApp Business like your best agent would, at any hour
It speaks in your tone and under your brand, follows your business rules and knows when a person needs to step in.
First response in under a second, at night and on holidays too, and it never gets overwhelmed even when hundreds of messages arrive at once.
It asks for what your business needs (dates, group size, budget, destination…) following your rules, with no forms.
It separates high-potential requests from simple information queries and prioritizes them by your criteria.
When a conversation calls for it, it passes it to your team with full context, so nobody has to ask the same questions again.
Every lead and every conversation lands in your CRM with your own fields, the moment it happens.
Already live at Transitour: its EmpleIAdo handles WhatsApp and phone calls, collects the route, group and dates for every bus tour request and sends it straight to the CRM.
What you can automate on WhatsApp
Answers frequent questions, explains your services and terms, and handles requests from the very first message.
Sends a heads-up before every appointment or service and captures the customer's reply in the same conversation.
Confirms bookings, orders or changes in writing, so customers have everything at hand in their WhatsApp.
Turns every inquiry into a complete lead and routes only the opportunities that meet your criteria to sales.
Revives pending quotes and requests with follow-up messages sent at the right moment.
Replies to each customer in their own language, ideal for tourism and businesses with international clients.
WhatsApp automation that follows Meta's rules and keeps your team in control
Business-initiated messages use Meta-approved templates, and within the 24-hour customer service window the agent can converse freely. We set it all up for you.
Your human agents only step into the conversations that need them, and they get them with the details already collected.
The same rules power WhatsApp, voice, web chat and email, with no duplicated setup. API and webhooks are available too.
The agent speaks with your name and your style. You don't have to write a single line of code.
On our hosted platform, to go live in days with maintenance and updates included, or licensed in your own AWS account, with your data in your region.
From your WhatsApp Business number to an agent in production
- Analyze — We review what your customers ask on WhatsApp, what data you need from each conversation and when your team should step in.
- Configure — We define the tone, qualification rules, data to collect and the templates for reminders and confirmations.
- Integrate — We connect the agent to your WhatsApp Business account and your CRM, so every lead arrives with your fields.
- Controlled pilot — We start with a limited volume, review real conversations and fine-tune before opening it to all traffic.
- Evolve — Once the agent is live, we add use cases, languages or channels as your business needs them.
Common questions about our WhatsApp AI agent
How is an AI agent different from a traditional WhatsApp Business chatbot?
A classic chatbot follows fixed menus and scripted replies, and gets lost as soon as the customer goes off script. An AI agent understands naturally written messages, keeps the context of the conversation and collects the data you need while it talks to the customer, always within your rules.
Can it send messages on its own, like reminders or confirmations?
Yes. The agent can send reminders, confirmations and follow-ups. WhatsApp requires business-initiated messages to use Meta-approved templates, and outside the 24-hour customer service window only those templates can be sent. We help you define and set them up.
What happens when a customer needs to talk to a person?
The agent recognizes when a conversation should go to your team, either because the customer asks or because one of your criteria is met, and hands it over with full context. Your team doesn't have to repeat questions, and the customer doesn't have to explain again.
Does it connect to my CRM?
Yes. Every lead and conversation syncs to your CRM in real time, using your own fields. API and webhooks are also available if you need to connect the agent to other systems.
Do I need coding skills or a technical team?
No. We handle the analysis, configuration and integration, and validate the agent with you in a controlled pilot. You just tell us how your business works and what you expect from each conversation.
Is anyone already using it?
Yes. Transitour, a bus tour company, has an EmpleIAdo in production that handles WhatsApp and voice, collects the route, group and dates for each request and sends it to its CRM. Unimedia Technology, Confirm Technologies and MovieGlu use it too.
Want your WhatsApp to answer itself without losing control?
Tell us how you handle customers on WhatsApp today and we'll show you how an AI agent would work with your rules, your brand and your CRM.