Use case: Cinemas

Answer every moviegoer about listings and showtimes, on any channel and at any hour

AI-powered digital employees that handle the usual questions about films and screenings, and pass to your team only what needs a person.

24/7 SupportWeb chat in minutesQualified groups
Day-to-day in a cinema

Every week the same questions come in:

Listings

Which films are showing and which ones open soon

Showtimes

When the next screening is and whether tickets are left

Which cinema

Which cinema is closest and how to get there

Prices and offers

Ticket prices, discount days and promotions

Original version

Whether the film is dubbed or shown in its original language

Groups and events

Schools, birthdays, companies and private screenings

Responding manually:

Leads to late replies

Overloads box-office staff

Causes missed calls

Loses groups and events

The solution

An EmpleIAdo that knows your listings, replies instantly and prepares group requests for your team.

Instant answers

Replies about films, showtimes and screenings in seconds, at any hour.

Web chat on your site

A widget that plugs into your website in minutes, in several languages.

Qualified groups and events

Collects what you need from every request: date, number of people, type of event.

Ready-to-act handoff

Your team only receives requests that need a person, with everything already collected.

What your cinema EmpleIAdo does

EmpleIAdo capabilities for cinemas

Multilingual web chat

Serves moviegoers directly on your website

Inbound and outbound WhatsApp

Questions, confirmations and reminders on WhatsApp

Natural-voice calls

Answers the phone and transcribes every call

Email triage

Classifies emails and sends structured replies

CRM sync

Group and event requests are logged in real time

24/7 operation

Available at night and at weekends, when most people ask

How it works

Your listings, answered on every channel

The EmpleIAdo answers with the information you give it: listings, showtimes, screenings, cinemas, prices and conditions. Its answers are limited to those approved sources and, when it doesn't know something, it says so instead of making it up.

Quick questions are solved on the spot. Requests that need a person (school groups, company events, private screenings) reach your team with the date, the number of attendees and the details already collected, and logged in your CRM.

The same logic runs on web chat, WhatsApp, the phone and email, with no parallel teams or duplicated rules.

Your brand

The moviegoer speaks with your cinema, not with an external tool:

Keep control over how your brand is presented in every conversation.

Under your brand

The EmpleIAdo introduces itself with your cinema's name

In your tone

Language and personality adapted to your audience

In our cloud or in your AWS

Hosted platform or a licence deployed in your own AWS account

Your brand, your control, your way of working.

FAQ

What cinemas ask us

What questions can an EmpleIAdo answer for a cinema?

The ones that come in again and again about listings, showtimes, screenings, cinemas, prices and conditions, always based on the information you approve. When it doesn't know something, it says so and passes it to your team.

Which channels does it work on?

Web chat, WhatsApp, voice calls and email, with the same logic for all of them. The web chat widget plugs into your site in minutes and is multilingual.

What does it do with group or event requests?

It collects the details you need (date, number of people, type of event), qualifies the request and logs it in your CRM so your team receives it ready to handle.

Does it answer outside box-office hours?

Yes. The EmpleIAdo operates 24/7, including at night and at weekends.

How long does it take to get started?

With the hosted platform you can start in days. We work in five steps (analyse, configure, integrate, launch a controlled pilot and evolve).

Want to see how to answer every moviegoer without overloading the box office?

In 30 minutes we'll show you an EmpleIAdo handling your cinema's questions and propose a pilot.