Use case: Software houses

Qualify every demo request and triage support without growing your team

AI-powered digital employees that serve prospects and customers, collect the information you need and pass to your team only what's worth it.

Qualified leadsCRM syncAPI and webhooks
Day-to-day in a software house

Sales and support answer the same things over and over:

Demo requests

Forms and messages that need qualifying before booking a call

Pricing and plans

Questions about plans, licences and what each option includes

Integrations

Whether the product connects with the tools the customer already uses

Incidents

Support tickets arriving by email, unclassified

Security and data

Questions about where data is hosted and how it's protected

International customers

Inquiries in several languages and across time zones

Handling everything manually:

Lets good leads go cold

Distracts sales reps

Slows down support

Makes costs scale

The solution

An EmpleIAdo that serves prospects and customers, qualifies every request and leaves it in your CRM.

Instant response

Replies in seconds on web, email, WhatsApp or voice, at any hour and in any time zone.

Lead qualification

Collects company size, need and timing against your criteria before passing on the lead.

Support triage

Classifies support emails and sends structured replies to the repetitive ones.

Everything in your CRM

Every lead and every conversation, synced in real time with your own fields.

What your EmpleIAdo does for software houses

EmpleIAdo capabilities for software companies

Multilingual web chat

A widget that plugs into your website in minutes

Email triage

Classification and structured replies for the support inbox

Rule-based qualification

Applies your criteria to decide what goes to the sales team

Outbound follow-ups

WhatsApp reminders and follow-ups so no lead goes cold

API and webhooks

Connect the EmpleIAdo to your stack and your own systems

Handoff to the team

Sales and support only receive what needs a person, with full context

How it works

From the first message to a qualified lead in your CRM

The EmpleIAdo answers from the documentation and sales information you approve. If a question falls outside those sources, it says so and passes it to your team instead of improvising.

With prospects, it keeps the conversation going until it has the data your sales team needs and applies your qualification criteria. With customers, it classifies support requests and replies to the repetitive ones.

Everything is synced to your CRM in real time. For the rest there are APIs and webhooks, and if your customers require control over infrastructure, EmpleIAdos can be deployed in your own AWS account, with your data in your region.

Brand and control

The EmpleIAdo can operate:

Keep control over how your brand is presented and where your data lives.

Under your brand

Prospects and customers talk to your company, not to an external tool

In your communication style

Tone and language adapted to your product and your audience

In your AWS account

A licence deployed in your AWS, with your data in your region, or the hosted platform

Your brand, your control, your way of working.

FAQ

What software companies ask us

How does an EmpleIAdo help a software company?

It handles demo requests and support inquiries on web, email, WhatsApp and voice, collects the information you need, qualifies every request against your rules and logs it in your CRM. Your team only receives what's worth it.

Can it qualify leads against our criteria?

Yes. We configure which data it must collect and which rules to apply, and the EmpleIAdo only passes to sales the leads that meet them, with the full conversation.

Does it integrate with our CRM and tools?

Every lead and every conversation syncs with your CRM in real time and with your own fields. For other systems or channels there are APIs and webhooks.

Can we deploy it on our own infrastructure?

Yes. Besides the hosted platform, we license EmpleIAdos deployed in your own AWS account, with your data in your region.

Is it just another chatbot?

No. A chatbot follows a script on one channel. An EmpleIAdo understands natural language, keeps the conversation going until it gets the data, applies your rules across every channel and hands off to a person when needed.

Want to see how to qualify every lead without distracting your team?

In 30 minutes we'll show you an EmpleIAdo handling requests for your product and propose a pilot.